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The Gatehouse Attendant greets community members and visitors in a friendly, helpful manner. Provide information such as directions, maps, brochures, etc. Provide a one-day parking pass for visitors attending special events or utilizing resources such as the library. At designated times, the Gatehouse Attendant will stop all vehicles, identify occupants, and make sure they have proper ID and a guest pass. The Gatehouse Attendant will report all violations and suspicious people and vehicles to Campus Police.

Essential Duties & Responsibilities

• Must possess excellent written and verbal skills. Ability to read, analyze, and interpret reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from the community.
• Ability to speak clearly and distinctly when communicating in person, on the telephone, and via two-way radio.
• Must provide a positive, enthusiastic professional image, including wearing the approved uniform. Must maintain a neat and professional appearance.
• Ability to exercise discretion in handling difficult situations. Must deal tactfully with others.
• Ability to maintain a calm manner in stressful and emergencies.
• Must exercise sound judgment.
• Must be able to conduct oneself on an independent level as well as work with others.
• Must possess discretion and the ability to keep all records, communications, and other information relative to the nature of the department’s work in absolute confidence.
• Reports to work on time and maintains regular attendance.
• Must be able to work a flexible schedule, including nights, weekends, and holidays. Overtime may be required.
• Perform other duties assigned.

Education & Experience

A minimum of a high school diploma or GED is required. Experience in a customer-service-related field is preferred.

Interested applicants should submit a cover letter and resume via the URL:

https://jobs.stonehill.edu/postings/26273

Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Stonehill College is an equal opportunity employer committed to diversity.

About Stonehill College

Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,500+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields. Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values a diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes (“Light and Hope”), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.

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