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Position Accountabilities and Essential Functions:

• Ensure compliance with all federal, state, and institutional regulations for all financial aid programs.
• Manage federal and state reporting, including the Program Participation Agreement (PPA), FISAP, and other required regulatory reports. Review and revise the yearly financial aid policy manual.
• Interpret complex and evolving financial aid regulations and implement compliant institutional policies and procedures.
• Oversee Satisfactory Academic Progress (SAP) and Return of Title IV (R2T4) processes to ensure regulatory compliance.

• Provide leadership for the Financial Aid Office by cultivating a collaborative, inclusive, and student-centered team culture.
• Recruit, train, mentor, and evaluate staff while supporting professional development and continuous learning.
• Establish clear expectations, encourage teamwork, and promote accountability and excellence in service delivery.
• Facilitate regular team communication to ensure alignment with regulatory changes, institutional priorities, and student needs.
• Serve on the Student and Educational Services (SES) Leadership Team.
• Collaborate with Admissions, Advising, Registrar, Student Billing, and other colleagues to improve financial aid processes and the overall student experience.
• Support equitable access to financial aid resources for all students.

• Direct the daily operations of the Financial Aid Office, including planning, organizing, supervising, and budgeting.
• Implement institutional financial aid policies and procedures in compliance with federal, state, and institutional regulations.
• Establish annual cost of attendance and financial aid packaging guidelines. Oversee awarding processes to ensure compliance and equitable distribution of aid.
• Monitor and adjust financial aid packaging practices in response to regulatory changes and institutional priorities.
• Monitor financial aid budgets and coordinate financial aid disbursements and student payments in collaboration with the College Finance Office. Oversee internal reconciliation processes and prepare documentation for audits, program reviews, and accreditation activities.

• Provide guidance to students and families regarding financial aid eligibility, funding opportunities, financial literacy, and academic success.
• Conduct financial aid outreach initiatives, including presentations, workshops, and orientation programs for current and prospective students and their families.
• Supervise financial aid components of new student orientation and promote financial literacy programming.

Required Qualifications:

• Bachelor's degree from an accredited institution.
• Five (5) years of administrative work experience with demonstrated management skills of organization, planning, and monitoring.
• Excellent communication, problem-solving, and organizational skills
  
  

Additional Experiences Considered:

• Master's degree
• Progressive experience in financial aid administration in a community college setting
• Experience and knowledge of computer software/systems as they pertain to financial aid.
• Leadership experience supervising professional staff
• Experience with Ellucian Colleague
• NASFAA Credentials

Special Instructions to Applicants:

Application Deadline:

Status:

Open Until Filled: Yes

About Delta College

Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!

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